{"id":944,"date":"2026-08-07T11:37:36","date_gmt":"2026-08-07T11:37:36","guid":{"rendered":"https:\/\/renthome.es\/?page_id=944"},"modified":"2026-08-07T11:37:38","modified_gmt":"2026-08-07T11:37:38","slug":"politica-de-reembolsos","status":"publish","type":"page","link":"https:\/\/renthome.es\/en\/politica-de-reembolsos\/","title":{"rendered":"Pol\u00edtica de Reembolsos"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">En <strong>Rent Home<\/strong>, nos comprometemos a gestionar las devoluciones econ\u00f3micas de forma clara, justa y transparente. Esta pol\u00edtica detalla las condiciones, plazos y procedimientos bajo los cuales se tramitar\u00e1n los reembolsos.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">1. Casos en los que aplica un Reembolso<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Tendr\u00e1 derecho a reembolso el cliente o inquilino en los siguientes supuestos:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Cancelaciones de reserva:<\/strong> Seg\u00fan los plazos estipulados en nuestra [Pol\u00edtica de Cancelaci\u00f3n].<\/li>\n\n\n\n<li><strong>Devoluci\u00f3n de la fianza:<\/strong> Tras la finalizaci\u00f3n de la estancia y la inspecci\u00f3n favorable de la propiedad.<\/li>\n\n\n\n<li><strong>Incumplimiento de servicio o fuerza mayor:<\/strong> Si el inmueble no est\u00e1 disponible en las condiciones pactadas y <strong>Rent Home<\/strong> no pueda ofrecer una alternativa equivalente.<\/li>\n\n\n\n<li><strong>Cobros duplicados o errores de facturaci\u00f3n:<\/strong> Si por un error t\u00e9cnico se ha realizado un cargo indebido en tu tarjeta o cuenta bancaria.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">2. Plazos para la Procesaci\u00f3n del Reembolso<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Una vez aprobada la solicitud de reembolso o confirmada la inspecci\u00f3n del inmueble tras la entrega de llaves:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Fianzas y dep\u00f3sitos:<\/strong> Se reembolsar\u00e1n en un plazo m\u00e1ximo de 5 a 30 d\u00edas naturales.<\/li>\n\n\n\n<li><strong>Cancelaciones de reserva o cobros indebidos:<\/strong> Se procesar\u00e1n en un plazo de 5 a 10 d\u00edas h\u00e1biles.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">3. M\u00e9todo de Pago del Reembolso<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Como norma general, todo reembolso se emitir\u00e1 utilizando el <strong>mismo m\u00e9todo de pago<\/strong> mediante el cual se realiz\u00f3 el cobro original (tarjeta de cr\u00e9dito\/d\u00e9bito o transferencia bancaria).<\/li>\n\n\n\n<li>Si el m\u00e9todo original ya no est\u00e1 disponible (tarjeta caducada o cuenta cerrada), la devoluci\u00f3n se efectuar\u00e1 mediante transferencia a la cuenta bancaria cuyo titular coincida con el firmante del contrato.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">4. Gastos de Gesti\u00f3n y Gastos Bancarios<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>En devoluciones por errores de <strong>Rent Home<\/strong> o cancelaciones dentro de los plazos gratuitos, el importe se reembolsar\u00e1 de forma <strong>\u00edntegra (100%)<\/strong>.<\/li>\n\n\n\n<li>En devoluciones derivadas de una cancelaci\u00f3n fuera de plazo por parte del cliente, <strong>Rent Home<\/strong> podr\u00e1 descontar las comisiones bancarias o gastos de procesamiento derivados de la operaci\u00f3n.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">5. \u00bfC\u00f3mo solicitar un Reembolso?<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Para iniciar una solicitud de reembolso, debes enviar una comunicaci\u00f3n por escrito con los datos de tu reserva o contrato a:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Correo electr\u00f3nico:<\/strong> info@renthome.es<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>En Rent Home, nos comprometemos a gestionar las devoluciones econ\u00f3micas de forma clara, justa y transparente. Esta pol\u00edtica detalla las [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_uag_custom_page_level_css":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-944","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Pol\u00edtica de Reembolsos -<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/renthome.es\/en\/politica-de-reembolsos\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Pol\u00edtica de Reembolsos -\" \/>\n<meta property=\"og:description\" content=\"En Rent Home, nos comprometemos a gestionar las devoluciones econ\u00f3micas de forma clara, justa y transparente. 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